In a SaaS deal, on the other hand, the customer does not put software on a computer — or copy it at all. In other words, the customer gets a service in a SaaS deal, not software. The vendor just uses software to provide the service. Again, the vendor hosts the software, so it provides any revisions as a matter of course. SaaS contracts also call for much more focus on data management and security than on-premise software contracts. H, as well as the sample terms in II-H of our clauses archive.
Of course, your deal may involve both SaaS and on-premise software. What you need there is a software license covering that one installed app, wrapped in the larger SaaS subscription contract. He is an attorney, expert witness, and the founder of Sycamore Legal, P. His practice focuses on software licenses, cloud computing agreements, and other IT transactions. David also serves as a lecturer at U. Berkeley Law School. For example, the term platform as a service PaaS implies that the middleware and operating system are also managed by the vendor.
With SaaS all the resources and effort required to ensure the hardware, middleware, and application are up-to-date and operating efficiently is managed by the vendor as a service. By itself the SaaS deployment model provides some incremental benefits in terms of cost, ease of use, and go-live agility.
More importantly, this deployment enables new software architectures, which can deliver transformation benefits to the customer. Many of the benefits SaaS are enabled by multi-tenant architectures.
With a multi-tenant architecture all SaaS customers use the same version of the software and share a common hardware infrastructure to execute their computing tasks.
Despite being on the same software version and utilizing the same hardware environment, each instance, or tenant, in a multi-tenant architecture is logically isolated from the rest. This means that individual customer data is secure and that customers can manage things like user provisioning and software configuration to meet their needs. Another technology that is often employed in SaaS solutions is the non-relational database. With a traditional data management system, a file can only be edited by a single user at a time.
Conversely, with a non-relational database , multiple users can make edits to documents and data concurrently. In CAD applications, for example, this means that engineers can work on the same design in parallel. Any edit made by one user is seen by all users simultaneously, enabling new opportunities for collaboration and innovation.
The combination of the SaaS deployment model and SaaS enabled architectures provide users with a myriad of benefits that are unmatched by other deployments and can be organized into three categories:. By virtue of its deployment, all SaaS functionality is in the cloud, meaning teams can access applications and data from anywhere with any device.
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