Note : Please refer to the section: How to reset the computer to start as usual after troubleshooting with clean boot of the Kb article to boot the computer in normal startup after fixing the issue. Search for:. For further troubleshooting, follow the methods listed below: Method 1: Disable the service for the tool and then check if are able to upgrade to Windows 8.
The ' hpqwmiex Properties ' window opens to the ' General ' tab. Click the ' Stop ' button to halt the service. Once the process stops, click the ' Startup type ' drop list button little down arrow and select ' Disabled '.
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Product: EliteBook p. Operating System: Microsoft Windows 7 bit. Cookie Settings. Learn why people trust wikiHow. Download Article Explore this Article Steps. Related Articles. Author Info Last Updated: June 4, To smoothly complete the un-installation procedure, you should log on to your own computer as the Administrator, then you run Windows Task Manager to end related processes: pthosttr.
Check out your system's programs list "Currently installed programs" or "Uninstall or change a program" , locate the unwanted HP ProtectTools Security Manager 7. Please wait while your Windows helps configure the un-installation process automatically. By far, you save your work and restart your computer manually. If you're an experienced user, try identifying and clearing out HP-related leftovers in your system.
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